The AccuServ best of breed Housing Repairs Management Solution can be integrated with complementary solutions from our Solutions Partners
AccuServ is a fully integrated Housing Repair Management System allowing you to plan, manage and report on repairs in order to control costs, drive productivity and deliver effective services. We have developed close relationships with the providers of a number of complementary solutions which allow our customers derive even greater benefit from their use of AccuServ system.
Kirona are the trusted provider of truly dynamic scheduling and mobile working software solutions, enabling social housing organisations to deliver a highly responsive and effective service to tenants while ensuring the greatest value for money. With Kirona’s Dynamic Resource Scheduling solution (Xmbrace DRS), Social Housing organisations are able to appoint, schedule and manage work in the optimum way. With Job Manager, field based workers remain connected and work can be tracked in real-time; and with InfoSuite, true insight can be gained across the entire operation enabling continuous improvement.
1st Touch is the leading UK mobile workforce solutions provider for Social Housing in the UK, with customers including Social Housing Providers and Contracting organisations. 1st Touch provides both a range of best practice and well established applications and a best practice Mobile Solutions platform.1st Touch helps over 80 customers in this market achieve real cost savings, improved productivity and increased customer satisfaction, with a system that is fast to deploy, easy to use and cost-effectively maintain in-house. Importantly,1st Touch has extensive integration capabilities and has proven integration to multiple Social Housing industry software solutions, including Accuserv contract management solutions.
iBASIS provides the most comprehensive database of Boiler and Spares information for all gas and oil appliances installed throughout the UK.
A smart, simple way of protecting the long-term availability of business critical software applications for end users and protecting Intellectual Property Rights (IPR) for software suppliers
Omfax Systems is the provider of Keyfax InterView the call flow navigation systems for housing customer service operations that is the choice of progressive and forward thinking associations and authorities. We bring clarity, consistency and efficiency to communication with customers, whether reporting repairs, complaints, tenancy issues or any other enquiry
Bramble Hub helps ICT companies secure public sector contracts through UK government frameworks. We work as a 'thin prime', enabling our partners to concentrate on their specialism. We provide support and advice to help make the procurement process as simple as possible.
Bounce Back is a Charity and a Social Enterprise focussed on training and employment of ex offenders. We firmly believe that everyone has the ability to change and working in several prisons, as well as with London Probation, we offer training, work experience and employment to offenders at the end of their sentences using the skills developed both in custody and on release.
Helping people re-engage with the community Bounce Back acts as a ‘bridge’ between prison and full time employment. We give people a chance to see a career path, gain confidence, obtain a reference to move on or, in some cases, stay with our team in the social enterprise.
OPTI-TIME from Xmbrace integrates with client, contractor and mobile data systems, including AccuServ & AccuMobile to provide seamless handling of the repair call, with real-time job dispatch and conflict resolution throughout the day. The system is used by the call centre, allowing appointments to be offered to the highest possible level, and by work planners, whose job is to ensure the service is effectively delivered.